Short answers to common questions about Luckgram. The feature guide and Help and safety explain each topic step by step.
About Luckgram: How is Luckgram different from the official Telegram app? · Is Luckgram safe to use? · Do I need a VPN to use Luckgram? · How many times has Luckgram been installed?
Downloads and official places: Where do I download Luckgram? · Which Luckgram website and Telegram channels are official?
Using the app: How do I change the language of the app? · How do I find Telegram channels and groups? · What is the magnifying glass next to the tab bar on iPhone?
Support and advertising: What is the Luckgram support e-mail? · How do I reach a person at Luckgram support? · How do I advertise my channel or project on Luckgram?
Accounts and sign-in: Why didn’t my login code arrive? · Why does Luckgram say my phone was banned? · What should I do if my account was hacked? · How do I delete my account? · What does “Too many attempts” at sign-in mean?
Privacy and permissions: Can Luckgram read my messages? · What data does Luckgram collect? · Why does Luckgram ask for my contacts, location or call log? · Why does Luckgram ask for camera and microphone access?
Safety and scams: Can I trust someone in a Luckgram chat who offers to help? · Where did my NFT stickers or gifts go? · How do I report spam?
Premium and subscriptions: Is Luckgram free? · How do I cancel a subscription or ask for a refund? · Why does my free trial show no active subscription? · How many AI messages does each plan include?
Content: Why can’t I see sensitive (18+) or restricted content?
Features that changed or were retired: Where is the Luckgram wallet? · Can I still earn ATT points? · When do I get rewards for my ATT points and NFT stickers? · Can I see deleted messages? · Where is Ghost mode? · Does Luckgram have eSIM?
Luckgram is an unofficial Telegram client for iPhone and iPad, Android and macOS, built on Telegram’s open-source apps and connected to Telegram’s official servers, so it uses your existing Telegram account, chats and contacts. Unlike the official Telegram app, it adds its own features, such as AI tools and managing several accounts in one place.
Luckgram’s apps are open source: the iOS, Android and desktop clients are published on GitHub (https://github.com/limeng9088), so what runs on your device can be checked. Luckgram connects to Telegram’s official servers, and your account and chats stay on Telegram. Luckgram’s Terms of Use say it does not store or have access to your conversations; what Luckgram itself collects is described in its Privacy Policy (https://luckgram.cc/en/privacy-policy).
Luckgram connects to Telegram’s official servers, so it works without a VPN wherever Telegram itself works without a VPN. Where Telegram is restricted, Luckgram is restricted the same way.
Luckgram has been installed more than 57 million times on iPhone, iPad and Android.
Download Luckgram for iPhone and iPad from GitHub Releases (https://github.com/limeng9088/luckgram-ios/releases/latest), for Android from GitHub Releases (https://github.com/limeng9088/luckgram-android/releases/latest) or as an APK from GitHub (https://github.com/limeng9088/luckgram-android/releases/latest). The official Luckgram website is https://luckgram.cc. Luckgram has no official Telegram channels, chats, or bots yet. Do not trust accounts that claim to be Luckgram; contact [email protected] to check.
The official Luckgram website is https://luckgram.cc. Luckgram has no official Telegram channels, chats, or bots yet. Do not trust accounts that claim to be Luckgram; contact [email protected] to check.
To change the language of the Luckgram interface, open Settings, then Language, and choose a language from the list. It is the same setting as in Telegram, and the list shows the languages Telegram offers. Luckgram’s own menus follow the language you choose; where a Luckgram menu has no translation into that language, it is shown in English.
To find Telegram channels, chats, groups, bots, stickers and Mini Apps, browse Luckgram Hub on the website: https://luckgram.cc/en/hub. It lists the top ones by category and language, and opens any of them in Luckgram in one tap.
If a magnifying glass appeared at the right of the bottom tab bar in Luckgram for iPhone, it is the search button of the current tab. Version 2.6.4 removed it; the search field stays at the top of the list.
Luckgram app support by e-mail: [email protected].
For something bought in Luckgram (Account Shop, Telegram Sessions), or an unusual problem nothing else covers, write to Luckgram support at [email protected].
To promote your channel, group, bot or project to Luckgram’s audience, write to [email protected].
The login code is sent to the Telegram account of the phone number you enter. If the code doesn’t arrive, check where you request it. A new account can be created only in the official Telegram app, so sign up there. To sign in to an account you already have, the code goes to the other app where that account is already signed in: open it, find the code in the chat with Telegram, and enter it in Luckgram. If you have no other signed-in device, tap “Didn’t get the code?” and choose to get it by SMS if that is offered.
If Luckgram says “Your phone was banned.” when you try to log in, Telegram has banned that number. A number can be banned for various reasons, and Luckgram cannot lift the ban: only Telegram can review it: write to [email protected]. If your account is only limited after spam reports (you can’t message people who don’t have you as a contact), ask Telegram’s @SpamBot to review it.
If your account may be compromised (someone got into it or changed your password), first secure your Telegram account from a trusted Telegram app: review your active sessions, end any sessions you don’t recognise, and turn on two-step verification. Never send a login code or recovery secret to support.
To remove an account only from Luckgram on this device, log out of it instead (Log Out in the account’s settings): the Telegram account and its chats stay, and logging out ends its Secret Chats. To delete your account, use Telegram’s deactivation page: https://my.telegram.org/auth?to=delete. Deleting the account permanently removes your messages, contacts and other data, must be confirmed through your Telegram account and cannot be undone. Groups and channels you created stay without a creator (admins keep their rights), and your contacts keep their copies of the messages you sent them. If you sign up again, you start as a new user and do not get your history, contacts or groups back.
“Too many attempts, please try again later” when you sign in is Telegram’s own limit on sign-in attempts, not a Luckgram error. Wait and try again later. If the message says you deleted and re-created your account too many times, wait a few days before signing up again.
Your Telegram chats, channels, login and ordinary calls go through Telegram’s services and the app on your device; messages you publish are stored and processed by Telegram’s servers. Luckgram’s Terms of Use say Luckgram uses the Telegram API only for technical processing and does not own, control, store or have access to your conversations. When you use AI, translation or transcription features, your request and any chat context you select are processed by Luckgram and/or the provider that feature uses.
Luckgram’s Privacy Policy (https://luckgram.cc/en/privacy-policy) says Luckgram collects information you choose to provide, such as your name, e-mail and phone number; information collected automatically, such as usage and device information, cookies, and your location when you share it; and app usage information through third-party analytics: Google Play Services and Firebase, plus Facebook SDK and AppsFlyer on Android. The policy says this analytics information is anonymized and cannot be tied to a specific user. Many of the services you use in Luckgram are provided by Telegram, and Telegram’s Privacy Policy (https://telegram.org/privacy) covers them.
Luckgram asks your permission before syncing your contacts; you can stop syncing or delete synced contacts in Settings > Privacy & Security > Data Settings. When you share your location in a chat or turn on “Make me visible to people nearby”, Luckgram uses it to show your location to the people you share it with. On Android, Luckgram may ask for access to your call log so it can verify your account with a phone call instead of a code; it uses this only to confirm that verification call.
On iPhone and iPad, Luckgram asks for camera access so you can take and share photos and videos and make video calls, and for microphone access so you can send voice messages and videos with sound.
Community participants are not automatically Luckgram employees. Never share login codes, two-step passwords, exported account sessions, private keys, recovery material or remote access to your device.
If your NFT stickers or gifts disappeared, you may have been scammed. A common scheme: someone promises NFT gifts or stickers and asks you to export your account session from Luckgram. Only scammers ask for this. Never export your session for anyone. Telegram reviews such cases: write to [email protected].
To report spam in Luckgram, the same as in Telegram: in the chat, tap Report Spam when Luckgram offers it, or press and hold a message, tap Report and choose Spam. You can also block the sender with Block User. Telegram’s team reviews every report.
Luckgram is free to download. A Luckgram Premium subscription unlocks additional features, including features for business. The price and what it includes are shown in the app and in the store.
Luckgram subscriptions bought in the App Store or Google Play follow that store’s rules for payment, cancellation and refunds. Cancel a subscription, or change its payment method, in the App Store or Google Play account that processed it; cancelling stops renewal after the last day of the current period and is not automatically a refund. To ask for a refund, write to Luckgram support at [email protected]. A free trial renews as a paid subscription unless auto-renew is turned off at least 24 hours before the trial ends.
If you started a free trial of Luckgram Premium but your profile shows no active subscription: the trial runs in the App Store or Google Play, and your Luckgram profile shows Premium only after Luckgram confirms the purchase. Open the Premium screen and tap “Restore purchase” while signed in with the same Apple ID or Google account that started the trial. A subscription counts for the Luckgram account that confirmed it last.
Luckgram AI has no fixed number of messages per plan. Each AI request is paid from your AI Tokens balance: a Premium subscription includes monthly tokens, Premium+ includes more, and anyone can buy a top-up. If the balance runs out, the app says there are not enough AI tokens. Between two requests there is a short pause, longer without Premium. Your balance and the current amounts are shown in the app.
Sensitive (18+) and restricted content: Luckgram follows Telegram’s rules and the App Store and Google Play policies. Whether sensitive or restricted channels and content are shown on iPhone, iPad or Android depends on those rules and on your account settings. Luckgram does not open deleted, private or paid content.
Luckgram no longer offers the in-app wallet (balances, sending, swaps, NFTs in the wallet and dApp connections). A sign-in method left over from the wallet is separate and does not mean the wallet still exists.
Luckgram no longer gives ATT points for scrolling or chatting, and the ATT autopilot no longer runs. The old Scroll-to-Earn and autopilot guides are not current instructions.
Rewards for the ATT points and NFT stickers you collected are being calculated now; an update with the details is coming soon in the official Luckgram channel @luckgramapp.
Luckgram has no option to see deleted messages. An iOS option that kept messages deleted by others visible existed only briefly, in January 2024 (version 1.5.3), and was removed in the next update. It never recovered messages deleted before it was turned on.
Luckgram replaced Ghost mode with Preview mode in version 5.15.4 (29 February 2020) to comply with Telegram’s API terms of service.
Luckgram has no built-in eSIM or mobile data feature. An early eSIM integration from 2022 was removed from the app in 2024.