These scenarios define the behavior the public Wiki must explain. IDs are stable and should be referenced when a feature page changes.
Given a user chooses a supported platform, when they follow the official download route, then they reach the current App Store, Google Play, Android APK, or macOS package without passing through an obsolete domain.
Given a signed-in user, when they add another Telegram account, then the account appears in the account switcher until a platform or device limit is reached.
Given Double Bottom or hidden chats are enabled, when the user enters the configured alternate access action, then only the intended hidden surface is revealed. The page must also explain recovery limits.
Given a saved quick reply, when the user invokes it in a chat, then the stored text is inserted or sent according to the current platform flow.
Given a supported message or voice note, when translation or transcription is requested, then a result is shown or an actionable availability/error state is explained.
Given a compatible local video, when the user chooses video-message conversion, then Luckgram prepares it as a round video subject to media limits.
Given call recording is available on the device, when the user starts or enables recording, then the recording is saved through the documented flow and the user is reminded to obtain legally required consent.
Given AI is available for the account and plan, when the user submits a prompt or chat context, then the app returns a result or explains the limit and the page makes third-party processing discoverable before use.
Given a user finds an old wallet guide or asks about the missing wallet, when they open the wallet page, then it explains that financial functionality is retired, distinguishes historical sign-in, and provides official support without promising recovery or asking for secrets. No current create/send/swap/dApp steps remain.
Given a feature is documented but not visible, when the user checks the availability guide, then they can distinguish platform, version, plan, region, rollout, and account-state causes and know where to ask for help.
Given the purchase flow is shown, when a user selects a country, then the help page explains that selection does not promise stock or entitlement. An access error routes to support without telling the user to discard working sessions.
Given a user reads an old campaign or AI announcement, when they check the current guide, then historical balances are separated from new accrual and current AI controls from retired services. No fixed model, payout or release date is invented from old marketing.
Given Luckgram does not open, crashes, or stays on Connecting…, when the user opens the app-problems page, then they get steps that keep their data first (restart, connection status, update, storage) and learn what a reinstall can lose for good (bought or imported accounts, the login-code route, secret chats, local data) before they delete the app. Nothing on the page tells them to sign out or delete sessions as a generic repair (consistent with SCR-011).
Given a user can read a group but not write, or cannot join a group, when they open the groups page, then they can match the app’s message to its Telegram cause (admin restriction, slow mode, account limit, join limit, private or approval-only group) and know who can change it. No restriction is presented as something Luckgram support or a Luckgram plan can lift.
Given the app asks for a passcode the user does not remember, when they read the passcode section, then they learn that there is no reset and that reinstalling is the only route the app names; that a locked app cannot export accounts; that Import from iCloud restores them only if iCloud Backup was on before (iOS 15 or later); that otherwise each account needs its login code and two-step password; and that an account bought or imported as a session needs support before deleting. Every step named can be done without unlocking the app.
Given a user lost the phone (or SIM) their Telegram account is registered to, when they open the accounts page, then they learn that getting back in needs the number or another signed-in device, and get the steps for each case: secure the account and end the lost phone’s session from another device, have the operator reissue the SIM, then sign in with the login code and two-step password (recovery email if forgotten). They are warned about the inactivity deletion period and to change the number while they still have access. Nothing on the page promises that support can restore an account without the number, and an account bought or imported as a session is routed to support first (consistent with SCR-011).
Given a user asks whether Luckgram works with a proxy, when they read the proxy section, then they find where the proxy settings are on iPhone, iPad and Android, the two types (SOCKS5: server and port, optional credentials; MTProto: server, port and secret), what Connecting to Proxy… means and how to switch or turn the proxy off, and why to use only a trusted proxy. The section states that Luckgram works without a proxy or VPN wherever Telegram does and is restricted the same way where Telegram is. It names no country, lists no proxy and gives no advice on getting around any law or restriction.
Given a user wants to call someone on WhatsApp, FaceTime or another app, when they read the calls section, then they learn that Luckgram’s voice and video calls are Telegram calls to Telegram users only, that a contact who is not on Telegram can only be invited, and what “doesn’t accept calls” means.
Given a user forgot the two-step verification password, when they read the accounts page, then an account bought through Account Shop or imported as a session is routed to support first (consistent with SCR-011), and they find the three cases: a recovery email (a 6-digit code removes the password, then they set a new one); no usable email but another session (request the reset from Settings → Privacy and Security → Two-Step Verification, then after 7 days return and tap Reset Password; cancelling restarts the wait); neither (Reset account cannot be undone, deletes messages, media, contacts and groups and leaves an empty account on signing up again; Telegram may delay it a week for a recently active account). The section says neither Telegram nor Luckgram support can tell them the password, never asks for it or a code, and links the lost-phone section (SCR-016).
Given a user wants a backup or export of all chats and media, when they read the accounts page, then they learn that cloud messages stay on Telegram’s servers and secret chats stay on their device, how to export everything from Telegram Desktop (Settings → Advanced → Export Telegram data: what can be included, HTML or JSON, where it is saved) or one chat (⋯ → Export chat history), and that a copy saved before keeps messages the other side later deletes for both. It says secret chats are left out of any copy and are lost on logout or with the device, the one-chat export is not offered where copying is turned off, and a newly signed-in computer may have to wait before the export starts. Luckgram’s own export is linked, not repeated, and no Luckgram-specific backup is promised.
Given a user asks how to post a story, when they read the media and calls page, then they learn that stories are a Telegram feature Luckgram adds nothing to posting, and find the steps for iPhone, iPad and Android (Luckgram Desktop shows stories but cannot post them) (My Story → photo or video → who sees it: Everyone, Contacts, Close Friends or Selected Contacts, with exclusions, Allow Screenshots, Keep on My Page → Post Story), that a story lasts 24 hours and what Telegram Premium adds (Luckgram Premium is a separate plan and doesn’t include it), that Telegram sets who may post and how often (the app says when Telegram Premium is needed), that channels and groups post once boosted, and that on iPhone and iPad nothing can be posted during a call. No Luckgram-only story feature is promised, and no story limit is presented as something a Luckgram plan lifts.
Given a user’s sticker sets seem missing (gone after an update or after adding new sets), when they read the
messaging page, then they learn that added sets are saved to their Telegram account and come back on every device
signed in to it, that each account has its own sets (check the active account), where the sets are (Settings →
Appearance → Stickers and Emoji on iPhone and iPad, Settings → Chat Settings → Stickers on Android), that past
200 sets unused ones are archived and come back with Add under Archived Stickers, and that a removed set is
re-added from any of its stickers in a chat or from its t.me/addstickers/… link. Missing NFT stickers or gifts are
named as something else: a possible scam that Telegram reviews at [email protected], with nothing more promised.
Given a user’s chats seem gone after an update, when they read the app-problems page, then they learn that cloud chats stay on Telegram’s servers and come back on the same account, and check the active account, the Archive (swipe down), folder tabs (All Chats), Luckgram’s hidden chats (not deleted; Unhide in the chat’s menu on iPhone and iPad) and the connection status. The section says secret chats stay only on their device and cannot be brought back after logout or uninstall, links the backup section (SCR-020) and, before any reinstall, “Before you reinstall Luckgram” (SCR-013). Nothing that cannot be recovered is promised back.
Given a user gets no notifications at all, when they read the app-problems page, then they check, in order: system permission (the red ! next to Notifications and Sounds on iPhone and iPad, Turn on notifications on Android), Private Chats, Group Chats (Groups) and Channels being on (Android: More Options → Importance High or Urgent), a muted chat (Unmute), Focus or Do Not Disturb, Android battery saving (Google Play Services, battery-saver allowance, Keep-Alive Service and Background Connection), All Accounts with several accounts, and Telegram’s iOS alert-style reset; then they are routed to support. This section is distinct from “Notifications repeat or keep coming back” and promises no Luckgram-specific delivery.
Given a user wants to change or remove their username, when they read the profiles page, then they find
the path (Settings → Edit → Username, or Set Username, on iPhone and iPad; Settings → Username on
Android), Telegram’s rules (a–z, 0–9 and underscores, case-insensitive, 5–32 characters, not starting with a
number, one account per username), that after a change the link is t.me/ plus the new name, that clearing it
removes it from search without touching existing chats, and that collectible usernames are bought on third-party
platforms such as Fragment and cannot be assigned by Telegram. No Luckgram-specific username feature is promised,
and nothing is said about when an old username becomes free.
Given a user asks whether a whole chat can be translated, when they read the translation page, then they learn that Telegram’s Translate Entire Chat (Settings → Language) shows a translation bar in chats in another language, that Telegram makes it part of Telegram Premium. No Luckgram-only feature is promised.
Given a user asks how to get a verification badge, when they read the profiles page, then they learn that only Telegram assigns the official checkmark (Luckgram cannot), that Telegram verifies official channels, bots and public groups but not personal accounts, how to apply through @VerifyBot, and that third-party icons are not Telegram’s checkmark.
Given a user paid for Telegram Stars that never reached their balance, when they read the Telegram Stars Help page, then they learn that Stars are Telegram’s own currency, check Settings → Your Stars, and, by where the Stars came from, ask the store that charged them for the Stars (Apple and Google Play help links) or the site or bot they bought the Stars from (on iPhone and iPad, Luckgram’s Stars screen links to NiceStars, Fragment and @PremiumBot). Other Stars questions get one link to Telegram’s FAQ. The page uses Stars words only; no delivery, refund or Luckgram fix is promised.
Given a user asks when their Luckgram Premium renews or expires, or where its expiration date is, when they read the Premium renewal Help page, then they find the App Store subscriptions list (Settings → your name → Subscriptions, where a red expiration message means it will not renew) or subscriptions on Google Play (a subscription that will not renew works until its current period ends). Plans, Gems, and referrals is unchanged, and nothing is claimed about a date shown inside Luckgram.
Given someone is pretending to be the user or another person, when they read the impersonation Help page, then they learn that Telegram reviews reports and Luckgram cannot take a profile down, that @NoToScam handles someone pretending to be them, and how to report a person (Android: profile ⋮ → Report; iPhone and iPad: Report Spam in a chat from a non-contact), a channel or group (More → Report or ⋮ → Report) and a message in a group or channel, with a “See also” link to the existing group-limit section (SCR-014).
Given a user wants a short answer (is Luckgram free or safe, where to download it, how to delete an account),
the “What’s new” text of a version, or an official channel, bot or address, when they open the Quick reference
section, then Quick answers gives one question heading per answer, What’s new lists the store’s text per
platform with the newest release first, and Official links and downloads lists Luckgram’s public apps, websites,
channels, chats, bots and addresses. The pages are generated from the Luckgram data room (generated_from in their
front matter) and are never edited here: only answers decided for every channel appear, release notes that name a
retired feature are left out, and no answer that has expired is shown after the next regeneration.
Given a user wants to promote their channel, group, bot or project to Luckgram’s audience, when they read Quick answers, then they find Luckgram Ads (@NiceAdsBot, ads.luckgram.cc), generated from the data room’s decided fact. No hand-written page restates it, so “remove ads” questions keep their own answer.
Given a user asks how to delete their account, when they read Quick answers, then they can tell logging out on one device from deleting the Telegram account for good, as the data room’s account-deletion fact states. No hand-written page restates it.
Given a user cannot see sensitive (18+) or restricted channels or content, when they read the sensitive content Help page, then they learn that Luckgram follows Telegram’s rules and the App Store and Google Play policies (one link each), that what is shown on iPhone, iPad or Android depends on those rules and on their sensitive content settings on Telegram, and that Luckgram does not open deleted or private content. The page describes no way around a restriction.