| Page | Statement | Evidence |
|---|---|---|
| help/support-and-source.md | Support in Telegram is @LuckgramHelperBot; complex questions go to a person at @luckgram_support_manager | Operator decision, luckgram/dataroom docs/kb/decisions/2026-10-12-operator-product-answers.md section 12 (commit 966f6aa), fact support-telegram |
| getting-started/accounts.md | A new Telegram account can be created only in the official Telegram app; in Luckgram you sign in to an existing account | Same decision, section 12; fact login-code-not-received |